Twenty one years of making motorists happy - what can the HLG team do for you in 2014?
Welcome to the HLG website It isn't the flashiest site you'll look at and we won't bombard you with more facts than you need. The aim here is to put our stock in front of you and give you a taste of what we are about. We're a well established business which places customer satisfaction at the top of our list of priorities - in our book, that goes hand in hand with the personal service that a small concern can offer over the larger, volume driven dealerships. We are still small enough to be able to hand pick every vehicle we offer for sale and our high rate of repeat business and recommendations from existing customers lend credence to this approach. Feel free to call in, telephone us or send us your email enquiry - we don't bite and we will do our best to help. We recently compiled a list of the last 350 retail quality car which we have handled, the areas we sourced them and the areas where they ended up. It makes interesting reading. If you would like a copy, ask Peter and I'll post it to you. Whilst putting the list together, it transpired that our turnaround time from day of arrival to day of delivery is 28.8 days on average, substantially quicker than the national average. The message here is, if you see something you like on the website or on the forecourt, don't dally, as you could easily miss out. We say that with some feeling, as we have, over the years, witnessed many disappointed potential customers, who have missed the boat by "thinking about it," allowing someone else to step in!
We need your stamps! The HLG team is collecting used postage stamps in aid of Hearing Dogs for Deaf People .
This wonderful charity, founded in 1982 trains and supplies canine companions for deaf handlers, enabling them to lead hugely enhanced lives. Please save yours and drop them in or post them to us. We have had around 500,000 stamps dropped in up to now - thank you and please keep 'em coming. N.B. Please leave a little paper around each edge of the stamps, (Ideally about 1cm). If posting, please make sure you have enough stamps on the package, as we have had several examples of non - delivery, which is a bit ironic when you think about it. Thanks!
Hope you like the painting - those of you who have seen our art gallery in the High Lane showroom will already be familiar with the work of this artist, Bill Hague. He is versatile, imaginative and is the first of a number of talented art practitioners who will be featured on our new art website www.murraycrescent.co.uk. Check it out and see what you think.
The car buying and selling season is well under way and we have made a lot of people happy in both contexts. Naturally, we need to buy stock in order to sell it, so if you or someone you know has a well cared for vehicle to dispose of, we'll be very pleased to help. Do get in touch - we have bought literally thousands of vehicles over the past twenty years. Whatever the hype and hullabaloo of some of the big name buyers, you will often do far better dealing with small independents, who appreciate your business and don't put you through the hassle of "ah, yes - that was the offer on the screen, but actually blah, blah, blah..." We have bought vehicles from so many people who have put themselves through unnecessary stress before finding us. We are licensed to settle any outstanding finance and it is our pleasure to make the transaction straightforward and transparent.
We see our garage, which was established on this site on 15th of June 1927, as "the corner shop" approach and if our record of repeat custom is anything to go by, it works. People come from all over, time and again and tell their friends, family and colleagues. On the 28th of May, we had a gentleman in for some new tyres on his Toyota, whose family have bought FIFTEEN CARS from HLG during our twenty one years here. Proof positive that we care - in fact we get the strong feeling that many people are going back to grass roots, spending their money where they know they will be treated with respect and given that extra time and consideration.
Do you have a local shopping story to tell? We'd love to hear from you, by 'phone 01663 763355 or send us an email to email@example.com. Maybe we could have a register of local enterprises who try that little bit harder, for the benefit of us all. Let us know about your experience and let's get the pride back in local shopping. Talking of which, we are pleased to announce the arrival of our new neighbour across the road. Bev Love took over florist "Down To Earth" on the 6th of June and is well qualified to make the business 'rock,' having worked as a designer for Marks and Spencer and worked in London and Hong Kong before opening a giftware shop in India. High Lane resident Bev will carry on the traditional floristry side of the business, but now stocks accessories and soft furnishings to complement or transform your home. Well worth a visit! The shop now trades as Down To Earth incorporating Velvet Interiors, by the way.
Have a browse round our cars and remember that apart from buying and selling vehicles, you can sample our other services. Body repairs, paintwork, paintless dent removal, puncture repairs, tyres, exhausts, servicing. Whatever your motoring needs, talk to us and we'll do our best to help you. Without pressure. With a smile.
Do you have a favourite place to eat out, somewhere you would be happy to recommend to our customers? Please send your suggestions and a quick comment about the food, service and value to firstname.lastname@example.org so we can share your choice(s). Thanks ever so.